Accessibility Statement

Gardeners Chinatown Accessibility Statement

Gardeners Chinatown is committed to providing an inclusive and accessible experience for all visitors, including disabled people, older people, and those using assistive technologies. This accessibility statement explains the measures we are taking to improve access to our digital content and the Gardeners Chinatown area, as well as how you can contact us with accessibility requests or feedback.

Our Accessibility Commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1 at the AA level. These guidelines are recognised as an international standard for making web content more accessible for people with disabilities and more user friendly for everyone. Our goal is to ensure that people can discover information about Gardeners Chinatown, explore services, and plan accessible visits with ease and confidence.

Scope of this Statement

This statement covers the main website pages and online content relating to Gardeners Chinatown, including information about the local area, events, gardening activities, and visiting guidance. We are working to ensure that core information about accessible routes, step-free options, and facilities in the Gardeners Chinatown area can be accessed by as many people as possible.

Support for Screen Readers

Our digital content is designed to support common screen readers and other assistive technologies. We aim to provide clear headings, descriptive titles, meaningful link text, and logical reading order so screen-reader users can move quickly through pages. Images that convey important information are given descriptive alternative text wherever possible, helping visitors understand visual content related to Gardeners Chinatown and its surroundings.

Keyboard Navigation

We are working to make sure that key functions can be accessed using a keyboard alone, without the need for a mouse or touch gestures. This includes navigating menus, moving between sections, activating buttons, and using forms. Focus indicators are used to help users see which element is currently active. Our goal is to ensure that visitors can explore information about the Gardeners Chinatown area efficiently with only a keyboard or alternative input device.

Clear Content and Layout

We aim to use simple, clear language and consistent layouts so information about Gardeners Chinatown is easy to locate and understand. Headings are structured to follow a logical order, and paragraphs are kept concise. Where possible, we avoid relying on colour alone to convey meaning and work to maintain sufficient colour contrast between text and background to support visitors with low vision.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our content and design to identify barriers that may affect people with disabilities or those using assistive technology. As information about accessible routes, step-free paths, and resting points in the Gardeners Chinatown area evolves, we aim to update our content so that visitors can make informed choices about how and when to visit.

Limitations and Known Issues

Some legacy content or third-party tools may not yet fully meet WCAG 2.1 AA guidelines. For example, older images may not always have complete alternative text, and some forms may be more difficult to navigate using a keyboard. We are working to identify and address these issues so that information about Gardeners Chinatown and its local services remains accessible to as many people as possible.

Contact for Accessibility Requests

If you experience any difficulty accessing information about Gardeners Chinatown, or if you need information in a different format such as large print, audio description, or simplified text, you can contact us using the standard contact details provided on our main contact page. Please include information about the page or content you were trying to access, the type of assistive technology you use if relevant, and the format that would help you best.

We welcome feedback about accessibility and will use it to improve our services. Where reasonable, we will work with you to provide the information you need and to address barriers that may make it harder to explore and enjoy the Gardeners Chinatown area.